Privacy Policy

Your privacy is important to us, so Hezal.in, an India-based company, has developed the following Privacy Policy ("Policy") to outline what information we collect when you visit our website http://www.hezal.in ("Site"), why we collect it, and how we use it.

The terms "You," "Your," "Yours," and "User" refer to the individual, entity, or organization utilizing our Site. When this Policy refers to "We," "Us," and "Our," it pertains to Hezal.in and its subsidiaries and affiliates. This Privacy Policy is governed by our Terms of Services. For any inquiries about this Policy or requests regarding the processing of personal data, please contact us at support@hezal.in.

1. Information We Collect From You

We collect information that you provide to us, which is necessary for the adequate performance of the contractual arrangement between you and us and to comply with legal obligations.

• Account Signup Information: When you create an account, we request signup information such as Email, Username, Name, Passwords, Surname, and Phone.
• Communications, Chats, Messaging: When you communicate with us via email or other means, we collect information about your communication and any information you choose to disclose.
• Payment Information: To facilitate payment processing for orders and features on the Site, we may require certain financial information such as Credit or Debit card number, type, expiration date, Billing address, Name, and Surname.
• Login Information: We collect login information when you log into your account using Authentication Data.

2. Information We Collect Automatically

When you use our Site or contact us directly, we may automatically collect information, including personal information, about your actions on our Site and the services you use.

• Log Data and Device Information: We automatically collect log data and device information, including operating system, when you access and use the Site.
• Tracking Technologies and Cookies: We utilize Cookies, Customer number, Tags, and ISC (source tracking) to improve user experience and gather information about device operating systems.
• Usage Information: We use tools like Google Analytics to collect information about your interactions with the Site, such as pages visited, content viewed, searches, bookings, and other actions.

3. How We Use Your Information

We process your information according to general data processing principles. We may use the information we collect for various purposes, including but not limited to:

• Identifying users and creating accounts
• Creating a trusted environment
• Generating statistics and analyzing the market
• Customizing marketing efforts
• Sending billing information
• Managing user orders
• Contacting users
• Improving services
• Ensuring data security and preventing fraud
• Complying with applicable laws
• Requesting feedback
• Posting testimonials
• Providing support

We collect personal information with your consent, to perform contractual obligations, or based on legitimate business interests.

4. Direct Marketing

We may use your provided contact details for direct marketing purposes. Depending on your preferences, these offers may be personalized using information you've provided or that we've collected from other sources. You can change your preferences or withdraw consent for direct marketing at any time by updating your account settings or following unsubscribe instructions.

5. How We May Share Your Information

We may share your information with third-party service providers to support our services. Additionally, we may disclose your information to third parties:

• Invoicing and Billing companies
• Social media and advertising platforms
• Retargeting platforms
• Backup and security companies
• Comments & Forums providers
• Analytics providers
• Communication platform providers

We may also disclose information where required by law, to protect our rights or interests, or in connection with business transactions.

6. Cookies

We use cookies to enhance Site functionality and user experience. Cookies are stored by your browser on your computer and help us recognize users and streamline information requests. Please refer to our Cookie Policy for more details.

7. Sensitive Information

We do not collect sensitive information such as political opinions, religious beliefs, genetic data, etc. Please refrain from providing sensitive data, and contact us if you believe we possess such information.

8. Payment Information

We require financial information for payment processing but do not store or collect payment card details. This information is provided directly to third-party payment processors whose practices are governed by their Privacy Policies.

9. Retention

We retain personal information to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We retain information as long as necessary for service provision unless required by law to retain it longer.

10. Security

We implement security measures to protect personal information, but transmission via internet, email, or text message is not entirely secure. We encourage caution when disclosing sensitive information.

11.Your Rights

You have rights regarding the protection of your personal information, including access, rectification, objection to processing, complaint lodging, and data erasure.

12. Application of Policy

This Policy applies to services offered by Hezal.in and does not extend to services provided by other companies or individuals.

13. Amendments

We reserve the right to change this Policy without notice.

14. Acceptance of this Policy

By using our Site, you agree to the terms of this Policy. Continued use of the Site implies acceptance of any revised Policy.

15. Further Information

For further inquiries about data collection and usage, please contact us at the provided details.

We assume all users of Hezal.in have reviewed and agreed to this Privacy Policy. Users who disagree should refrain from using the Site. We reserve the right to update the Policy and will notify users accordingly.